Details of the Organisation:
The Museum is the only institution in London that deals with the story of a cultural minority and is an important vehicle for education. It is an exciting and evolving place to work and volunteer, whether you are from within the Jewish community or simply want to learn more about the cultural heritage sector.
Details of The Volunteering Opportunity:
The Jewish Museum London aims to provide interesting, rewarding and developmental volunteering opportunities for interested participants. Volunteers help to deliver the museum ethos and vision through their engagement with the public. Volunteers are key ambassadors for the museum, presenting the public face of the museum and being indispensable advocates for the work undertaken here.
In addition to the delivery of important services, volunteers bring many benefits to the museum, including:
- Delivering the museum’s vision and presenting Judaism as the oldest living religion.
- Being an ambassador and public face of the museum.
- Encouraging links between the museum, visitors and the local community.
- Bringing a fresh approach and a different perspective, one that reflects the views of local and wider communities and includes diversity of knowledge and experience.
- Bringing credibility to the museum – showing that the work of the museum is valuable by offering your time for free.
Role : Gallery Invigilator – galleries
The Gallery Invigilators are here to welcome visitors into the galleries, be present in case of Health and Safety or Fire emergency and answer any visitor queries that they may receive. The invigilators are responsible for ensuring that all exhibits are displayed correctly and are working normally, and that visitors are acting in an appropriate manner within the galleries.
- The Gallery Invigilators should greet each visitor in a friendly manner and be happy to give further assistance with any queries that the visitor may have. Also encourage the use of interactive elements and promote areas that the visitor might miss (e.g. the pull-out drawers in the History Gallery).
- The Gallery Invigilators should ensure that all equipment and displays are working correctly in their galleries and report any maintenance issues to the Visitor Services Team.
- Gallery Invigilators should be aware of any potential health and safety issues and inform the Visitor Services Team as appropriate. They will provide consistent support in case of any emergency that should arise.
- Gallery Invigilators must ensure that that gallery spaces are tidy, free from obstructions, and that all removable items are present and in the correct positions.
- Gallery Invigilators must understand how all the interactive displays work, and to be able to recognise and help visitors who need assistance.
- If there are not enough volunteers for each gallery, the volunteers present must rotate around all areas to ensure all the galleries are supervised.
- Listening and communication skills
- Basic IT skills
- Enthusiastic attitude
- Organizational skills
- Good time-keeping
- Customer Service skills
Additional Benefits to the Volunteer:
- Free museum entry for yourself and a guest at any time.
- 10% discount in the shop.
- 20% discount in the café.
- Travel expenses reimbursed up to a daily maximum of £10.
- Free entry to museum events when on shift. Please ask the Duty Manager for more details.
- Free role-related training workshops at regular intervals throughout the year.
- An annual volunteer thank you event
- The Visitor Services team also arrange trips to other museums and cultural institutions exclusively for the volunteers. All trips are designed to help enhance your visitor service skills and knowledge (while also being fun!) and allow you to meet other volunteers.
- Hours volunteered will be recorded on your HEAR – which goes on your permanent university record
- All hours contribute towards your Brunel Volunteers Award, which leads to an invitation to the End of Year Volunteers Dinner
Interested? Apply here: